New Governance Policy

Clinical Governance Team

Our Clinical Governance Structure

Our Approach

Review of HSE KPIs, which include:

Operational metrics
Staffing compliance
Service delivery targets

Thorough review and analysis of our complaints, incidents, and staff grievance logs

Thorough review of one policy/month

Agree communication plan regarding any policy changes or learnings from the review of internal logs

Our Clinical Governance Team

Mary McArdle

Managing Director

Mary is an RGN RNID and RM. She has a degree in Management and Industrial Relations and an MSc in Healthcare Management.

Mary has 45+ years healthcare experience including Senior Management and Director-level positions across the public and private sectors and the Department of Health.

Christina Mooney

Training and Quality Manager

Christina has over ten years’ experience in the Care sector with relevant exposure to a variety of process implementation and people management. Christina oversees the daily operations to ensure an effective management and delivery of exceptional care services.

Jeanne Li Huss

Quality Assurance Manager

Jeanne is a Registered General Nurse with over 15 years of experience in the homecare sector. Jeanne is responsible for the development and review of policies and procedures, as well as conducting surveys and audits to ensure the highest standards are in line with evidence-based best practices.

Elly Hendrick

Quality Assurance Manager

Elly has over fourteen years’ experience in care, with extensive management. Elly is responsible for ensuring care plans and risk assessments are up to date, and to resolve any issues that Customers or Care Assistants are experiencing.

Amy Nesbitt

Quality Assurance Manager

Terrieann Galt

Quality Assurance Manager

Our Care Team

Clinical Governance Team

Our Clinical Governance Structure

Our Approach

Review of HSE KPIs, which include: