The essence of quality in our business is driven by our commitment to Clinical Governance, an area we will continue to invest in
Thorough review and analysis of our complaints, incidents and staff grievance logs
Thorough review of one policy/month
Agree communication plan regarding any policy changes or learnings from the review of internal logs
Managing Director
Training and Quality Manager
Christina has over ten years’ experience in the Care sector with relevant exposure to a variety of process implementation and people management. Christina oversees the daily operations to ensure an effective management and delivery of exceptional care services.
Quality Assurance Manager
Jeanne is a Registered General Nurse with over 15 years of experience in the homecare sector. Jeanne is responsible for the development and review of policies and procedures, as well as conducting surveys and audits to ensure the highest standards are in line with evidence-based best practices.
Quality Assurance Manager
Elly has over fourteen years’ experience in care, with extensive management. Elly is responsible for ensuring care plans and risk assessments are up to date, and to resolve any issues that Customers or Care Assistants are experiencing.
Quality Assurance Manager
Quality Assurance Manager