The essence of quality in our business is driven by our commitment to Clinical Governance, an area we will continue to invest in
InisCare holds monthly Clinical Governance meetings between the MD and the Quality Assurance team
Review of HSE KPIs, which include:
Thorough review and analysis of our complaints, incidents and staff grievance logs
Thorough review of one policy/month
Agree communication plan regarding any policy changes or learnings from the review of internal logs
Elly has over fourteen years’ experience in care, with extensive management. Elly is responsible for ensuring care plans and risk assessments are up to date, and to resolve any issues that Customers or Care Assistants are experiencing.
Jeanne is a Registered General Nurse with over 15 years of experience in the homecare sector. Jeanne is responsible for the development and review of policies and procedures, as well as conducting surveys and audits to ensure the highest standards are in line with evidence-based best practices.